Data We Collect and Why We Need It
When you create an account on rman8, we collect the information you provide during registration — your name, email address, contact number, and the payment method you choose to link. If you deposit via Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference
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and amount so your account wallet is credited correctly and withdrawals can be verified against the same method. We do not store your full e-wallet PIN or password — those stay with your wallet provider. Beyond account details, we collect data about how you browse the
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site: pages visited, device type, session duration, and any error events. This helps us keep the platform stable and improve how the lobby loads on mobile. We may also collect your IP address to determine whether access is available in your region, as availability depends on
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local law and is only extended where local law permits. All data collected is stored using encryption at rest. We retain account data for as long as your account is active and for a period after closure as required by applicable legal or regulatory obligations. You
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can request a copy of the data we hold about you, ask us to correct inaccurate records, or request deletion where retention is no longer required — details on how to reach us are in the Support section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.